Implementing GrowthBook Platform for Enterprise E-commerce A/B Testing

Complete transformation of experimentation capabilities through custom implementation of a self-hosted GrowthBook platform. The solution delivered enterprise-grade A/B testing infrastructure with advanced statistical models, optimized data processing, and seamless integration with existing analytics stack, significantly improving experiment velocity and decision-making accuracy.

3D Render
3D Render
3D Render

Headquarters

Headquarters

Ottawa, Ontario, Canada

Founded

Founded

2006

Industry

Industry

E-commerce

Revenue

Revenue

$1.578 billion (2019)

Company size

Company size

5,000+

Challenge

The client, a fast-growing e-commerce platform with 2M+ monthly active users, struggled with limited experimentation capabilities:

  • Cloud-based testing tools raised security concerns for sensitive customer data

  • Existing experimentation lacked statistical rigor and produced unreliable results

  • Engineering teams required deep integration with their existing Google technology stack

  • Experiment analysis was slow and inconsistent, delaying decision-making

  • High BigQuery costs for experiment analysis created budget constraints

  • Product teams needed flexibility in statistical approaches not available in most tools

Our task was to implement a robust, secure, and efficient experimentation platform that would integrate with their existing data infrastructure while providing advanced statistical capabilities.

Results

The redesigned e-commerce site saw a 40% increase in conversion rates and a 50% reduction in bounce rates. The new intuitive navigation and clean interface improved product discoverability, leading to a 35% increase in average order value. Customer feedback was overwhelmingly positive, with satisfaction ratings rising from 3.8 to 4.7 stars.

72%

Increase in experiment velocity

53%

Reduction in BigQuery processing costs

3x

Improvement in decision-making confidence

Process

Platform Evaluation & Architecture Design: We began with a thorough assessment of the client's experimentation needs and infrastructure requirements. After evaluating multiple options, GrowthBook emerged as the leading candidate due to its flexibility and open-source foundation. The critical decision between cloud and self-hosted deployment hinged on several factors. While the cloud option offered simplicity, the self-hosted version provided critical advantages: enhanced data security for sensitive customer information, complete control over infrastructure scaling, deep integration capabilities with existing systems, and significantly lower long-term operational costs. We designed a comprehensive architecture that positioned GrowthBook within their existing Google Cloud infrastructure, planning data flows to minimize redundancy and optimize performance.


Infrastructure Implementation & Security Configuration: Following architecture approval, we deployed GrowthBook in a containerized environment within the client's private cloud infrastructure. Security was paramount, so we implemented end-to-end encryption, strict access controls, and comprehensive audit logging. The deployment included high-availability configuration to ensure uninterrupted experimentation capabilities. We established secure API connections to their existing data sources, implementing proper authentication mechanisms and data access protocols. This phase required close collaboration with their security team to ensure compliance with internal policies and external regulations regarding customer data protection.


Data Integration & Event Tracking Setup: The core of our implementation involved integrating GrowthBook with the client's Google-based analytics stack. We configured Google Tag Manager to properly dispatch experiment triggers and variation assignments. A critical component was the implementation of the experiment_view event within their event tracking schema, which captured both experiment identifiers and variation assignments. This event streamed simultaneously to Google Analytics 4 and Firebase, creating a unified experimentation data layer across all platforms. We developed custom dimension mappings to ensure experiment data maintained consistency throughout the analytics ecosystem, allowing for seamless cross-platform analysis and visualization.


Metrics Framework Development & Optimization: Perhaps the most technically challenging aspect of the implementation was developing an efficient metrics calculation framework. Initial tests revealed that unoptimized BigQuery queries for experiment analysis were both slow and expensive, with some complex metrics taking over 30 minutes to calculate and costing hundreds of dollars per analysis. We addressed this by designing specialized data marts and materialized views in BigQuery that pre-aggregated key metrics at appropriate intervals. We implemented advanced query optimization techniques, including proper partitioning, clustering, and aggregation strategies. Our optimization reduced query complexity by 85% while maintaining statistical accuracy, dramatically reducing both computation time and associated costs.

Statistical Model Implementation & Training: The final phase focused on implementing the client's preferred Bayesian statistical approach. Unlike traditional frequentist methods that provide binary significance decisions, Bayesian analysis offered several advantages for their business context: more intuitive result interpretation through probability distributions, better handling of small sample sizes during early experiment stages, continuous monitoring capabilities without statistical penalty, and more nuanced decision-making information including expected loss calculations. We configured GrowthBook's statistical engines to implement these models and conducted extensive training sessions with product and data teams to ensure proper interpretation of results. Custom documentation was developed to guide experiment design and analysis within this statistical framework.

Stack

Impact

Experimentation Velocity:
The implementation transformed the client's experimentation capabilities. Prior to implementation, launching an experiment required an average of 3.5 weeks from concept to deployment. Post-implementation, this cycle reduced to just 5 days, representing a 72% improvement in velocity. More significantly, the number of concurrent experiments increased from a previous maximum of 3 to over 15, enabling comprehensive testing across multiple product areas simultaneously. Teams reported that the streamlined process and clear documentation made experimentation accessible to a broader range of stakeholders, democratizing the testing culture throughout the organization.


Decision Quality & Confidence:
Perhaps the most valuable impact came in decision quality. The Bayesian approach provided product managers with probability distributions rather than binary significance results, enabling more nuanced decision-making. Teams reported 3.2x higher confidence in their experiment interpretations, particularly for tests that showed moderate effects or had limited sample sizes. The platform's ability to calculate expected loss metrics helped prioritize which experimental variations would have the highest business impact if implemented. False positive rates decreased by an estimated 68% compared to their previous approach, preventing several potentially costly misinterpretations.


Cost Efficiency & Performance:
The data optimization strategies delivered substantial cost benefits. BigQuery processing costs for experiment analysis decreased by 54% despite running significantly more experiments. Query performance improved dramatically, with complex metric calculations that previously took 30+ minutes now completing in under 3 minutes. This performance improvement had cascading benefits, enabling more frequent metric updates and allowing teams to respond more quickly to emerging experiment results. The self-hosted deployment, while requiring initial implementation investment, achieved ROI within 7 months compared to equivalent cloud-based alternatives.

Conclusion

This project demonstrates how a thoughtfully implemented, self-hosted experimentation platform can transform an e-commerce organization's ability to make data-driven decisions. By combining robust infrastructure, optimized data processing, and advanced statistical approaches, we enabled the client to dramatically scale their experimentation program while improving both efficiency and accuracy.

The success of this implementation has led to ongoing collaboration, focusing on:

  • Machine learning integration for automated experiment ideation

  • Expansion to server-side experimentation capabilities

  • Implementation of multi-armed bandit algorithms for dynamic optimization

  • Enhanced personalization experimentation framework

  • Developer experience improvements through CI/CD integration

This case exemplifies how modern experimentation platforms, when properly implemented and customized to organizational needs, can deliver substantial business value through more effective product optimization and decision-making processes.

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